DNOC Technician I
Job Description
An exciting and rewarding position fulfilling behind-the-curtain roles and responsibilities to enable electronic content delivery to movie theaters across North America.
Burbank, California-based Deluxe Entertainment Services Group, a wholly-owned subsidiary of MacAndrews & Forbes Holdings Inc., is the leading provider of a broad range of entertainment industry services and technologies. We offer complete film and digital solutions for production, post-production, major studio and independent theatrical release, broadcast, home entertainment, archiving and asset management. Deluxe operates facilities in major film, video and digital production markets around the world.
View our web site at www.bydeluxe.com to lean more about our 100
year history and the company in general.
Responsibilities
Job Title:
Distribution Network Operations Center (DNOC) Technician I
Primary Roles and Responsibilities
1) Provide installation and maintenance support to field service technicians who are installing receive site server and satellite communications equipment.
2) Resolve site specific network connectivity and content delivery issues.
3) Perform time sensitive content management tasks.
Job Details
- Field Service Technician Support
o Support field technicians performing on-site installation or maintenance events.
o Perform initial remote site equipment configuration and testing.
- Network Connectivity Monitoring
o Isolate and resolve site specific network connectivity issues.
o Escalate global network issues to DNOC II or other appointed personnel.
- Content Management Tasks
o Support DNOC II personnel with recurring content management/booking submissions.
Qualifications
Experience and Skills Required
- Understanding of operational workflow in a technical environment employing multiple systems/platforms to execute deliverables.
- Knowledge of database workflow and information management.
- Ability to maintain self-motivation and produce measurable results working within constrained time-frames and stressful situations.
- Technical aptitude strongly preferred.
- Job experience in a LAN/WAN environment working with networked systems, appliances and/or servers preferred.
Other
- Shift requirements are Mon - Thu, 12p - 10p ('4 Tens').
- Required participation in inbound call queue to support field technician calls.
- Occasional participation in live event confidence monitoring.
We offer competitive pay and benefits program, including:
medical, dental & vision coverage, vacation & sick leave, 401(k), and more.
Deluxe Entertainment Services Group Inc. is an Equal Opportunity Employer.Estimated Salary: $20 to $28 per hour based on qualifications.
An exciting and rewarding position fulfilling behind-the-curtain roles and responsibilities to enable electronic content delivery to movie theaters across North America.
Burbank, California-based Deluxe Entertainment Services Group, a wholly-owned subsidiary of MacAndrews & Forbes Holdings Inc., is the leading provider of a broad range of entertainment industry services and technologies. We offer complete film and digital solutions for production, post-production, major studio and independent theatrical release, broadcast, home entertainment, archiving and asset management. Deluxe operates facilities in major film, video and digital production markets around the world.
View our web site at www.bydeluxe.com to lean more about our 100
year history and the company in general.
Responsibilities
Job Title:
Distribution Network Operations Center (DNOC) Technician I
Primary Roles and Responsibilities
1) Provide installation and maintenance support to field service technicians who are installing receive site server and satellite communications equipment.
2) Resolve site specific network connectivity and content delivery issues.
3) Perform time sensitive content management tasks.
Job Details
- Field Service Technician Support
o Support field technicians performing on-site installation or maintenance events.
o Perform initial remote site equipment configuration and testing.
- Network Connectivity Monitoring
o Isolate and resolve site specific network connectivity issues.
o Escalate global network issues to DNOC II or other appointed personnel.
- Content Management Tasks
o Support DNOC II personnel with recurring content management/booking submissions.
Qualifications
Experience and Skills Required
- Understanding of operational workflow in a technical environment employing multiple systems/platforms to execute deliverables.
- Knowledge of database workflow and information management.
- Ability to maintain self-motivation and produce measurable results working within constrained time-frames and stressful situations.
- Technical aptitude strongly preferred.
- Job experience in a LAN/WAN environment working with networked systems, appliances and/or servers preferred.
Other
- Shift requirements are Mon - Thu, 12p - 10p ('4 Tens').
- Required participation in inbound call queue to support field technician calls.
- Occasional participation in live event confidence monitoring.
We offer competitive pay and benefits program, including:
medical, dental & vision coverage, vacation & sick leave, 401(k), and more.
Deluxe Entertainment Services Group Inc. is an Equal Opportunity Employer.Estimated Salary: $20 to $28 per hour based on qualifications.
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