Technical Support - Level 2
Utah Broadband is one of the fastest growing providers of fixed wireless internet solutions for business and residential customers along the Wasatch front. We have established ourselves as one of the premier broadband providers with thousands of customers.
There is currently a full time opening doing Technical Support-Level 2 including telephone and remote access support. We are looking for someone with excellent customer service skills, good organization habits and a solid team player.
The following skills are required:
Excellent customer service and telephone skills
Solid knowledge of networking and routing both in the business and home environments
Extensive knowledge of routers and switches, with cabling knowledge a plus
Intimate knowledge of Windows and Mac networking
Knowledge of Windows 7, VISTA and XP, and Macintosh OS
Efficient and thorough troubleshooting skills
Ability to talk with people of all technical levels
Genuine desire to solve customer's problems
Understanding of current wireless technology a plus
If you meet the requirements please reply with a copy of your resume to hr@utahbroadband.comEstimated Salary: $20 to $28 per hour based on qualifications.
There is currently a full time opening doing Technical Support-Level 2 including telephone and remote access support. We are looking for someone with excellent customer service skills, good organization habits and a solid team player.
The following skills are required:
Excellent customer service and telephone skills
Solid knowledge of networking and routing both in the business and home environments
Extensive knowledge of routers and switches, with cabling knowledge a plus
Intimate knowledge of Windows and Mac networking
Knowledge of Windows 7, VISTA and XP, and Macintosh OS
Efficient and thorough troubleshooting skills
Ability to talk with people of all technical levels
Genuine desire to solve customer's problems
Understanding of current wireless technology a plus
If you meet the requirements please reply with a copy of your resume to hr@utahbroadband.comEstimated Salary: $20 to $28 per hour based on qualifications.
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